Office of the Commissioner

Program Integrity/Quality Assurance

Quality Assurance is a systematic process of checking to see whether a service being developed is meeting specified requirements. A quality assurance system increases customer confidence and improves work processes and efficiency.

The first national quality-assurance system administered as a part of Medicare was established in 1972 by amendment to Title XI of the Social Security Act. The purpose was to determine whether services and items were medically necessary, had a quality that met professionally recognized standards, and were provided in the most effective, economic manner possible.

For all program review and quality assurance inquiries, contact:

Douglas Jones
 Program Integrity Manager
Office of the Commissioner
Program Integrity Unit

Frontier Bldg., Room 978
3601 C Street
P.O. Box 240249
Anchorage, AK 99524

Phone: 907-269-0361
Fax: 907-269-3460